Fleming College

Business Facilitation and Communication

Course Code: BUSN226

Explore business facilitation and communication within the context of the role of the Business Analyst. Learn about communication and the critical role it plays in achieving successful business analysis outcomes. Study principles, techniques, and tools you can use to facilitate stakeholders to exchange ideas, solve problems, prioritize issues, reach agreement, make decisions, and resolve conflict when it arises. Learn principles and techniques to successfully delivering oral presentations and negotiate agreements with stakeholders. This course leverages experiential learning as students participate in numerous presentation and facilitation events. Pre-requisite: Business Analysis Introduction