Fleming College

Coaching and Mentoring

Course Code: SOCI244

Most of us have at some point in our lives benefited from the generosity of a friend or family member who has listened to us as we have struggled to come to terms with a challenge or a problem. In a professional context, such support and guidance is often referred to as coaching or mentoring. In this course you will learn to distinguish between these two approaches. You will understand some of the skills and techniques associated with coaching and mentoring and how to use them in the workplace. The solution-focused approach emphasizes the use of purposeful compliments to both acknowledge and validate an individual's work. You will learn about the benefits of using a solution-focused approach, and become comfortable with the coaching and mentoring process. This course is of value to managers of staff or volunteers as well as community workers interacting with services clientele.