If We Cancel: When the college finds it necessary to cancel a course, a full refund of fees will be granted. Decisions on course cancellations are made 11 business days prior to course start to provide fair notice to students and instructors. Notifications are made by telephone – be sure to give us an alternate number or email address to contact if possible. Should you wish to transfer to another course, every effort will be made to accommodate you, providing there is space. You will be contacted only in the event of cancellation. We cannot be responsible for travel or accommodation expenses. A last-minute faculty change is not considered a course cancellation.
If You Cancel: All notifications of cancellation must be received in writing. If you cancel any time up to 11 business days prior to course start, you will receive a full refund, less a $25 administrative fee. If you cancel on or later than 11 business days prior to course start, fees will not be refunded. This policy applies in all circumstances due to our commitment to give adequate notice to students and instructors prior to course start. Should you wish to transfer to a different course within the current schedule/year we would be happy to attempt to accommodate you, pending space availability.*
*Any course transfer because of a course cancellation requested on or later than 11 business days prior to course start will not be subject to a refund.
Notification of cancellation can be emailed to askus@hsad.ca
Courses are non-transferable.
No refunds, partial or whole, will be granted if we receive insufficient written notification.
It may take 2 to 4 weeks for refunds to be processed.
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